Pricing
Hobby
- Product Analytics
- Session Transcripts
- Web Performance
- API Monitoring
- Client-Side Protection
Including
Starter
- Product Analytics
- Session Transcripts
- Web Performance
- API Monitoring
- Client-Side Protection
- Engineering Support
- Custom URL Grouping
Including
Pro
- Product Analytics
- Session Transcripts
- Web Performance
- API Monitoring
- Client-Side Protection
- Engineering Support
- Custom URL Grouping
- SAML SSO
- Dedicated Support
Enterprise
- Dedicated Hosting
- Data Locality
- On-Premise Install
Including
Managing a lot of projects? Volume discounts available!
Contact us for bulk pricing.
No Overage Charges
Pricing tiered and sampled to the number of sessions you want to record. Pay what you want, and never be surprised.
Per Project Pricing
Pick the right subscription for each project, application, or environment that you want to monitor.
Succeeding Together
Our pricing model aligns with your growth instead of taking advantage of your problems.
Pricing FAQ
What is a session?
A Session is a visit to your website by an end-user, similar
to what you see with other analytics tools. Sessions are tracked in
browser localStorage
, so they are limited to a single origin.
A session continues as long as the user is interacting with your website. It will expire after 30 minutes.
How do I monitor multiple projects?
With Request Metrics, you can monitor unlimited projects by creating additional Sites. Each site is a separate subscription, billed together under your account. Sites also have their own settings and permissions so you can pick the right setup for your team.
How do you process my credit card?
Hey, we get it. You don't totally trust us yet. That's cool. Not to worry though, all our credit card transactions are processed with Stripe Checkout. When it's time to subscribe, you'll be redirected to their secure platform to make payment. We never see or touch your credit card details.
What happens if I exceed the limits of my plan?
If a site exceeds its session limit, you will not see any additional charges. We will note that additional sessions have occurred in the UI, but they will not be recorded. Request Metrics will intelligently sample your sessions to the limit of your subscription.
Can I cancel my subscription?
Things happen and it might not work out. Request Metrics plans have no commitment, you can cancel at any time directly in the site. You don't even have to talk to us.
Cancellations will apply at the end of your current billing cycle. We cannot refund payments made.
Can you add a feature for me?
Maybe, it depends. Request Metrics is completely customer driven, and we build tools and features that help our customers. Understanding your needs is important to getting it right.
But Request Metrics won't be everything to everyone. We focus on building simple, fast, and easy tools that solve particular problems. If your feature idea fits our vision, we'd love to build it for you. Let us know!
I have more questions
That's not a question, but we're at your service all the same. Contact us anytime and we'll do all we can to help.