Pricing

Simple un-metered pricing that scales with your growth
Sloth in a hot air balloon, looking down at the landscape

Hobby

Basic monitoring for testing & small projects.
1,000 Sessions per month
7 day data retention
$10
/month
 
$10
/month
When billed annually

    Including

  • Product Analytics
  • Session Transcripts
  • Web Performance
  • API Monitoring
  • Client-Side Protection
14 Day Free Trial

Starter

Essential visibility into your production applications.
250,000 Sessions per month
30 day data retention
$100
/month
 
$92
/month
When billed annually

    Including

  • Product Analytics
  • Session Transcripts
  • Web Performance
  • API Monitoring
  • Client-Side Protection
  • Engineering Support
  • Custom URL Grouping
14 Day Free Trial

Pro

Comprehensive observability for your mission critical applications.
/mo
90 day data retention
$200
/month
$500
/month
$1000
/month
$1800
/month
 
$183
/month
$458
/month
$916
/month
$1650
/month
When billed annually
  • Product Analytics
  • Session Transcripts
  • Web Performance
  • API Monitoring
  • Client-Side Protection
  • Engineering Support
  • Custom URL Grouping
  • SAML SSO
  • Dedicated Support
14 Day Free Trial

Enterprise

Client-side Monitoring tailored to your business.
Unlimited Sessions per month
Custom data retention

    Including

  • Dedicated Hosting
  • Data Locality
  • On-Premise Install
Schedule Demo

Managing a lot of projects? Volume discounts available!
Contact us for bulk pricing.

No Overage Charges

Pricing tiered and sampled to the number of sessions you want to record. Pay what you want, and never be surprised.

Per Project Pricing

Pick the right subscription for each project, application, or environment that you want to monitor.

Succeeding Together

Our pricing model aligns with your growth instead of taking advantage of your problems.

Pricing FAQ

What is a session?

A Session is a visit to your website by an end-user, similar to what you see with other analytics tools. Sessions are tracked in browser localStorage, so they are limited to a single origin.

A session continues as long as the user is interacting with your website. It will expire after 30 minutes.

How do I monitor multiple projects?

With Request Metrics, you can monitor unlimited projects by creating additional Sites. Each site is a separate subscription, billed together under your account. Sites also have their own settings and permissions so you can pick the right setup for your team.

How do you process my credit card?

Hey, we get it. You don't totally trust us yet. That's cool. Not to worry though, all our credit card transactions are processed with Stripe Checkout. When it's time to subscribe, you'll be redirected to their secure platform to make payment. We never see or touch your credit card details.

What happens if I exceed the limits of my plan?

If a site exceeds its session limit, you will not see any additional charges. We will note that additional sessions have occurred in the UI, but they will not be recorded. Request Metrics will intelligently sample your sessions to the limit of your subscription.

Can I cancel my subscription?

Things happen and it might not work out. Request Metrics plans have no commitment, you can cancel at any time directly in the site. You don't even have to talk to us.

Cancellations will apply at the end of your current billing cycle. We cannot refund payments made.

Can you add a feature for me?

Maybe, it depends. Request Metrics is completely customer driven, and we build tools and features that help our customers. Understanding your needs is important to getting it right.

But Request Metrics won't be everything to everyone. We focus on building simple, fast, and easy tools that solve particular problems. If your feature idea fits our vision, we'd love to build it for you. Let us know!

I have more questions

That's not a question, but we're at your service all the same. Contact us anytime and we'll do all we can to help.

Sloth looking at Rocket prices.